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Payment & Shipping


The following conditions apply:

Shipping policy

Deliveries are made within Germany and to the following countries: Austria, Switzerland, Liechtenstein, Belgium, Luxembourg, Netherlands, Bulgaria, Denmark, Estonia, Finland, France, Great Britain, Ireland, Italy, Lithuania, Latvia, Monaco, Norway, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, North America, Canada, Australia, New Zealand and China.
 

For many countries and products we offer you the choice of the logistics provider in the order process (checkout). We always ship with DHL, DPD, GLS and the German Post.

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Shipping costs (including VAT valid at the time of the conclusion of the contract)

Deliveries within Germany

By DHL: 3.50 €

By DPD: 3.50 €

By the German post office: 1.99 € (applies only to the delivery of patterns and rotary cutting blades)
From an order value of 50.00 € the delivery is free of charge.

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds, depending upon desired execution, by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.

Deliveries abroad


Deliveries to Austria

By GLS: 3.50 €

By DHL EXPRESS:                              up to 2kg 18.90 €

                                                             up to 5kg 22.75 €

                                                             up to 10kg 33.90 €

                                                             up to 15kg 62.00 €  

                                                             up to 25kg 114.90 €
 

From an order value of 75.00 € the delivery is free of charge (except DHL EXPRESS).

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds, depending upon desired execution, by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.

Deliveries to France

By GLS: 4.95 €

By DHL EXPRESS:                              up to 2kg 18.90 €

                                                             up to 5kg 22.75 €

                                                             up to 10kg 33.90 €

                                                             up to 15kg 62.00 €  

                                                             up to 25kg 114.90 €
 

From an order value of 100.00 € the delivery is free of charge (except DHL EXPRESS).

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.

Deliveries to Switzerland and Liechtenstein

By DHL: 11.90 €

By DHL EXPRESS:                              up to 2kg 37.90 €

                                                             up to 5kg 47.30 €

                                                             up to 10kg 58.75 €

                                                             up to 15kg 91.60 €  

                                                             up to 25kg 162.50 €
 

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

From an order value of 150.00 € the delivery is free of charge (except DHL EXPRESS).

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.

Deliveries to Belgium, Luxembourg and the Netherlands

By DPD: 8.95 €

By DHL: 12.95 €

By DHL EXPRESS:                              up to 2kg 18.90 €

                                                             up to 5kg 20.75 €

                                                             up to 10kg 25.40 €

                                                             up to 15kg 49.50 €  

                                                             up to 25kg 93.25 €
 

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

From an order value of 120.00 € the delivery is free of charge (except DHL EXPRESS).

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.
 

Deliveries to the Czech Republic, Denmark, Hungary, Monaco, Poland and Slovakia

By DPD: 12.90 €

By DHL: 13.50 €

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

From an order value of 150.00 € the delivery is free of charge.

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.
 

Deliveries to Estonia, Lithuania, Latvia and Sweden

By DHL: 13.50 €

By DPD: 15.90 €

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

From an order value of 150.00 € the delivery is free of charge.

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.
 

Deliveries to the United Kingdom

By DHL: 13.50 €

By DPD: 13.50 €

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

From an order value of 150.00 € the delivery is free of charge.

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.
 

Deliveries to Italy

By DHL: 13.50 €

By DPD: 14.90 €

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

From an order value of 150.00 € the delivery is free of charge.

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.
 

Deliveries to Slovenia

By DHL: 13.50 €

By DPD: 15.90 €

With the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

From an order value of 150.00 € the delivery is free of charge.

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.
 

Deliveries to Spain, Finland, Norway, Bulgaria, Romania, Portugal and Ireland

By DHL: 13.50 €

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

From an order value of 150.00 € the delivery is free of charge.

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.
 

Deliveries to Canada, North America

By DHL:                                                 up to 2 kg 29.55 €

                                                              up to 5 kg 37.05 €

                                                              up to 10 kg 49.55 €

                                                              up to 15 kg 62.05 €

                                                              up to 25 kg 87.05 €
 

                                                             

By DHL EXPRESS:                              up to 2 kg 45.60 €

                                                             up to 5 kg 62.75 €

                                                             up to 10 kg 83.25 €

                                                             up to 15 kg 117.80 €                                          

                                                             up to 25 kg 194.05 €
 

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.

Deliveries to China

By DHL:                                                up to 2 kg 29.55 €

                                                             up to 5 kg 37.05 €

                                                              up to 10 kg 49.55 €

                                                              up to 15 kg 62.05 €

                                                              up to 25 kg 87.05 €
 

                                                             

By DHL EXPRESS:                             up to 2 kg 45.60 €

                                                             up to 5 kg 87.50 €

                                                             up to 10 kg 106.50 €

                                                             up to 15 kg 147.50 €                                          

                                                             up to 25 kg 237.05 €
 

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.


 

Deliveries to Australia, New Zealand

By DHL:                                               up to 2 kg 34.15 €

                                                             up to 5 kg 43.15 €

                                                              up to 10 kg 58.15 €

                                                              up to 15 kg 73.15 €

                                                              up to 25 kg 103.15 €
 

                                                             

By DHL EXPRESS:                              up to 2 kg 45.60 €

                                                             up to 5 kg 87.50 €

                                                             up to 10 kg 106.50 €

                                                             up to 15 kg 147.50 €                                          

                                                             up to 25 kg 237.05 €
 

By the German post office: 3.99 € (applies only to the delivery of patterns and rotary cutting blades)

Vouchers and plotter files are always free of charge.

The sending of vouchers succeeds depending upon desired execution by E-Mail or in printed form by post. Plotter files are immediately available for download after receipt of payment within the customer account.

Note: In principle, importation into non-EU countries may incur fees, customs duties, taxes, etc., which must be borne by the customer.


 

Delivery times

Unless otherwise stated in the item description, delivery of the goods takes place in Germany within 3 - 5 working days, for foreign deliveries within 3 - 6 working days. 

Except Canada, North America, Australia, New Zealand and China, the standard delivery time is 10 - 15 working days.

For some foreign shipments, we offer DHL express shipping. The delivery time for European express deliveries is 1-2 working days, for China, Canada and North America 2-3 working days and for Australia and New Zealand 3-4 working days.

Please note that deliveries are not possible on Sundays and public holidays. If you have ordered articles with different delivery times, we ship the goods in a common shipment, unless we have made any deviating agreements with you. The delivery time is determined in this case after the article with the longest delivery time you have ordered.

For pickup (only in Germany) we inform you by e-mail about the provision of the goods and the pick-up. In this case, no shipping costs will be charged.


 

Information about the calculation of the delivery date

The deadline for delivery starts with payment in advance on the day after issuing the payment order to the referring bank or for other payment methods the day after conclusion of the contract and ends with the expiry of the last day of the deadline. If the last day of the period falls on a Sunday or a general public holiday recognized at the place of delivery, the next working day shall be replaced by such day.


 

Terms of payment

For deliveries within Germany you have the following payment options:

- Prepayment by bank transfer

- Payment by direct debit (direct debit)

- Payment with credit card

- Payment via PayPal

- Payment by invoice via Paypal Plus

- Amazon Payments



For deliveries abroad you have the following payment options:

- Prepayment by bank transfer

- Payment by direct debit (direct debit)

- Payment with credit card

- WorldPay (RBS) 

- Carte Bleue by Visa (Skrill) 

- iDEAL (Skrill) 

- Alipay (Skrill) 

- Unionpay (Skrill) 

- Skrill Wallet (Skrill)

- Payment via PayPal


More details about the payment

We reserve the right to carry out the delivery in individual cases only against advance payment by bank transfer.

The invoice amount is to be paid in the case of payment on account within 30 days. Please note the payee on the bill.

When paying by direct debit you authorize us / PayPal revocable to collect the invoice amount from the specified account.

Direct debit takes place upon conclusion of contract.

When paying by credit card, the debiting of your credit card account takes place upon conclusion of the contract.

If you have questions you will find our contact details in the Imprint.

The estimated shipping costs can only be used if the basket is not empty.